Sunday, 28 May 2017

British Airways resumes some flights but delays are expected


 
Some flights from London's Heathrow and Gatwick airports have resumed after a massive IT failure caused chaos, but further delays and cancellations are expected.
 
The airline told travellers to check the status of their flights before coming to the airports, and Heathrow said it expected more disruption on Sunday.


All flights were cancelled from London's Heathrow and Gatwick airports on Saturday, leaving thousands of passengers stranded at the start of a bank holiday weekend.

"Following a worldwide British Airways' IT system issue yesterday, delays and cancellations of British Airways flights are expected today," Heathrow said in a statement.


"All passengers whose flights were cancelled yesterday should not travel to the airport today unless they have already rebooked onto another flight."


Passengers were reporting congested terminals and long queues, with some venting continued frustration on social media or inquiring about lost luggage.


Adding to the confusion, some passengers have been travelling to the airport, ignoring BA's advice, but have been turned away at terminals unless they could show a valid boarding pass.


Travellers stranded outside the entrances of Heathrow Airport Terminal 5 after British Airways flights where cancelled are seen at Heathrow Airport in west London on May 27, 2017. British Airways said May 27 that it had cancelled all its flights out of major London airports Heathrow and Gatwick after an IT systems failure, warning people not to travel to the congested hubs. People saying that they are not allowed to enter the terminal




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