British Airways owner IAG says IT failure cost £58m

The IT failure at British Airways in May that left thousands unable to check in baggage cost it 65m euros (£58m), the airline's owner, IAG, has said.

 

About 75,000 passengers faced severe disruption when BA's system failed over the second Bank Holiday weekend in May.


BA said it was caused by an engineer who disconnected a power supply.


Despite the extra cost, IAG still managed to report a 13.8% increase in half-year operating profits to 898m euros (£804m).


Operating profits at British Airways rose to 741m euros from 631m euros a year earlier.

 

IAG, which also owns Aer Lingus, Iberia and Vueling, said it expected operating profit for the whole of 2017 to show a double-digit percentage improvement.




BBC     News.