Tuesday, 22 August 2017

HM Revenue and Customs to offer compensation for childcare site issues

HM Revenue and Customs (HMRC) has begun a compensation scheme for parents unable to apply for government-funded childcare schemes due to IT glitches.

Since the Childcare Service launched in April, many parents have struggled to complete applications.

Parents may be eligible for a one-off payment if they were unable to log into their account, or did not receive a decision 20 days after applying.

To make a claim, parents need to fill in a form online.

Parents need to send the HMRC their full name, address, National Insurance number, bank details, copies of childcare provider receipts, and a brief description of the issues they faced when trying to apply for the childcare schemes.

BBC     News.