Thursday, 23 November 2017

British Gas owner Centrica warns on outlook amid household customer exodus

British Gas has lost 823,000 domestic customer accounts, nearly 6%, since the end of June.

Owner Centrica said 150,000 of those accounts had switched to other providers, some of them because it raised prices in September.

The news, unveiled in a warning about poor trading, sent Centrica shares tumbling by 17%.

Centrica said operating profits would be "lower than expected" because of problems at both its UK and US arms.

British Gas has 13.1 million customer accounts.

BBC        News.