Monday, 2 April 2018

Calor gas shortages leave customers without hot water and unable to heat their homes



Customers have vented their anger after a shortage of Calor gas left some without hot water and unable to heat their homes over the Easter weekend.

 
About 3,300 Calor customers who use liquefied petroleum gas (LPG) have been affected by the delays which began when Storm Emma hit in late February.


Some said they had run out of gas despite ordering weeks in advance, while others said they are running low.


Calor said it was "extremely sorry" but the delays could take weeks to resolve.


The energy supplier has 110,000 LPG customers in Britain, and said the situation affected less than 3% of these customers.
However, since it first announced news of the delays on 6 March, it has attracted hundreds of angry comments on Facebook and Twitter, as well as on the review site Trustpilot.




BBC       News.