Thursday, 3 May 2018

Almost 800 jobs cut as Virgin Media to shut Swansea call centre

Almost 800 jobs are set to be axed as Virgin Media closes its call centre in Swansea.

The telecommunications firm's plans to cut its number of UK customer service bases from eight to four, centralising operations in Manchester.

A total of 772 jobs will go in Llansamlet, 552 staff positions and 220 sub contractors.

Virgin Media's chief executive Tom Mockridge said the company planned to "completely exit" the site in 2019.

But Swansea council's leader Rob Stewart said the company owes the city "a debt" and called for an urgent meeting to discuss keeping the jobs in Llansamlet.

The Welsh Government said it would support affected workers.

The firm offers fixed and mobile telephone, television and broadband services to homes and businesses.

BBC     News.

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