Tuesday, 8 May 2018

Commuters to have their say on 'outdated' rail ticketing system

A public consultation is being launched to find ways of simplifying the rail ticketing system that currently means 55 million different fares exist.
The study, which will be carried out by The Rail Delivery Group (RDG), which represents private train operators.

Government-owned Network Rail, aims to identify ways to make the system fairer and easier to use.

It follows a survey by KPMG on behalf of the rail industry which found that only one in three (34%) passengers were "very confident" they bought the best value ticket for their last journey.

The report concluded that rail ticketing should be:

:: transparent, predictable, easier to use
:: integrated with other modes of transport
:: personalised with flexible fares

The current system is controlled by regulations from the 1990s, with added complexity through individual franchise agreements.

SKY       News.

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